7bebd Privacy Policy
Protecting your personal information is our highest priority. This policy transparently describes how we collect, use, and store information.
This Privacy Policy ("Policy") describes our practices and commitments regarding the management of personal information of 7bebd platform users ("you" or "user"). By using 7bebd's website, services, or account, you agree to the terms of this Policy. If you disagree with any term of this Policy, please refrain from using our services.
Information We Collect
7bebd may collect the following categories of information for the purpose of account registration, service delivery, and security assurance.
Identity Information
Information you provide directly during account creation or the verification process:
- Full name and date of birth
- Email address
- National ID or passport details (for age verification)
- Username and password you create
Financial Information
Information required to process deposit and withdrawal transactions:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Dates and times of deposits and withdrawals
Technical Information
Information collected automatically when you use our platform:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Cookies and session data
- Login dates, times, and duration
Gaming Activity Information
We record the following information to ensure responsible gaming:
- Names and duration of games played
- Bet amounts and outcomes
- Bonus and promo usage history
- Types of deposits and withdrawals
How We Use Your Information
7bebd uses your information only for legitimate and necessary purposes. The main purposes for which we use your information are described below:
We do not sell your information to third parties. Your personal information is used only for the purposes listed below and in accordance with the terms described in this Policy.
2.1 Account Management and Service Delivery
We use your identity and financial information to create, verify, and manage your 7bebd account. This includes confirming age verification (21+), processing transactions, and applying bonuses to your account. Our goal is to provide you with a seamless and secure gaming experience.
2.2 Security and Fraud Prevention
By analyzing technical and transaction data, we detect and prevent unusual activity, account hacking attempts, money laundering, and other fraudulent activity. These security measures are essential to protecting the interests of all users.
2.3 Customer Support
When you contact our 24/7 live chat or email support, we use your account information to resolve your issues quickly and effectively. All support conversations may be recorded, which helps improve service quality.
2.4 Responsible Gaming
We monitor your gaming activity data to ensure responsible gaming. If a concerning pattern is observed in a user's gaming behavior, we may proactively offer assistance. For more information, read our Responsible Gaming page.
2.5 Technical Development and Analysis
We analyze anonymized and aggregated data to improve our platform's performance, develop new features, and further enhance the user experience. Results from this analysis do not identify any individual user.
Information Sharing and Disclosure
7bebd does not sell or rent your personal information to third parties. However, information may be shared in the limited circumstances below:
Service Providers
We work with trusted third-party partners for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security services. These partners receive only the information necessary to provide their specific services and are bound by confidentiality agreements.
Legal Obligations
In the case of a court order, legal claim, or valid request from a government authority, we may be required by law to disclose necessary information. Where possible, we will endeavor to notify you in advance of such disclosure.
Fraud Investigation
Information may be shared with relevant authorities when necessary for anti-money laundering, fraud investigation, or protecting platform security. This is done in the interest of protecting all honest users.
Business Transfer
If 7bebd's business faces a merger, acquisition, or asset sale, user information may be part of the transferred assets. In such a case, the terms of this Privacy Policy will continue to apply.
Cookies and Tracking Technologies
7bebd's website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device. They help improve your user experience and allow the platform to function correctly.
Essential Cookies
These cookies are essential for the platform's basic functionality. Core features such as maintaining login sessions, security verification, and shopping cart rely on these cookies. They cannot be disabled.
Performance Cookies
These cookies collect anonymous information about how you use the platform. This allows us to see which pages are visited most and where errors occur. This information is used to improve platform performance.
Preference Cookies
These cookies remember your language preferences, theme settings, and other personalized settings. They save you from having to reset your previous preferences each time you log in.
You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Data Storage and Security
Data Security Methods
7bebd uses industry-standard security technology to protect your information:
- SSL/TLS encryption — all data transmissions are encrypted
- Data at rest on servers is also encrypted
- Access control — only authorized staff can view information
- Regular security audits are conducted
- Two-factor authentication system
Data Retention Period
We retain your information only for as long as necessary. Account information is kept for the duration of an active account. Even after an account is closed, certain information may be retained for a set period for legal obligations, dispute resolution, and enforcement of our policies. Financial transaction records are generally required to be kept for a specified number of years in accordance with applicable laws in Bangladesh.
Your Rights and Choices
Every user registered with 7bebd has certain fundamental rights regarding their personal information:
Right of Access
You may request a copy of the information we hold about you at any time. We will respond to your request within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. Maintaining accurate information is important for the benefit of both parties.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
Right to Restrict Processing
You may request that the processing of your information be restricted. In this case, we will retain the information but carry out no further processing until you give permission or a legal requirement arises.
Right to Data Portability
You may request your information in a structured, commonly used, and machine-readable format. This information will be sent to you by email.
Right to Object
You may object to your information being used for marketing communications or profiling. To exercise this objection, email [email protected].
To exercise any of the above rights, email us at: [email protected]. We generally respond within 30 business days. For urgent matters, contact our 24/7 live chat.
Minors and Age Verification
Strict Policy for Those Under 21
7bebd is for individuals aged 21 and above only. We do not intentionally collect any personal information from minors and do not allow them to use our services. The age verification process is mandatory at the time of registration.
If we become aware that a minor is using or attempting to use our services, we will immediately close the relevant account and delete any collected information. If you believe a minor has registered on our platform, please notify us immediately at [email protected].
Changes to This Policy
Notice of Updates
7bebd reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered email address or through a notice on the platform.
The revised policy will take effect from the date of publication. If you continue to use our services after the changes, you will be considered to have agreed to the new policy. We therefore recommend that you review this policy regularly. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Related Policies and Terms
This Privacy Policy should be read together with our other policies and terms:
Terms and Conditions
Learn in detail about the general rules for using the platform, bonus terms, and user responsibilities.
Responsible Gaming
Learn about safe gaming habits, self-exclusion options, and support services.
FAQ
Find answers to common questions about privacy, payments, and accounts.
Have a Question About Privacy?
Protecting your information is our highest priority.
Contact us for any questions or concerns about our privacy policy:
Or chat with us in Bengali on our 24/7 live chat